Terms Of Service

General Terms

• Prices are subject to change based on demand. 

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• Prices are an estimate. The more complex you want the commission might change the cost. (I will inform you before any payment is done if that is the case)

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• I have the right to reject any order for any reason.

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• All slots are first come first serve.

Payment

• The currency is accepted in USD and can be paid through Paypal. 

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• Once I have approved the commission's request, I will discuss payment methods with you. I prefer the use of Paypal. Therefore, if that option is chosen, I will send a Paypal invoice to your email. 

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• Prices are an estimate. The more complex you want the commission might change the cost. (I will inform you before any payment is done if that is the case)

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• I have the right to reject any order for any reason.

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• All slots are first come first serve.

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• Payment is 50% paid now and 50% paid later.

Process

• The time it takes to finish your commission varies from 6 days- 2 months depending on factors such as health, the complexity of the commissioned piece, and other works I might have. ​

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• Once the piece is finished you will receive the full-resolution image via e-mail. You can request PNG or JPEG format.

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•  Halfway through the commission, I will send progress photos showing you images of what I have so far.

Revisions

• You get 3 rounds of changes for your commissioned piece included in the price. One after the rough sketch, before render, and another extra one if needed. 

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• These changes must not be drastic or big changes, if it is, I will charge you extra. The only exception to this is if it was a misunderstanding from my side.

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• If you want me to change something in the drawing you have already approved, I will charge you a fee to change it. 

Copy Right and Usage

• I, Hannah Batasee:

  • reserve the right to cancel and refund the order at any time for any reason.
     

  • retain all copyrights over the commissioned artwork.

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  • I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.
     

    • However, I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.

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• You (the customer/commissioner)​​

  • You may upload the commissioned artwork on any website and social channels.
     

  • You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, make prints, etc.)
     

  • You may NOT alter the commissioned artwork without my (the artist's) consent.
     

  • You may NOT use the commissioned artwork for commercial purposes.

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• The following is considered copyright infringement:​

  • Reproducing/using the copyrighted artwork commercially - means making money off it in any way not excluded from these terms.
     

  • Claiming the artwork as your own
     

  • Altering the artwork without my consent

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• In some cases, the commercial rights to the image may be purchased.

Cancelation and Refund

• The buyer is not allowed a refund once I started working on the commissions.

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• If I am unable to start your commission for any reason, you will receive a full refund. 

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• If you cancel your order before I have started it, you can get a full refund.

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• If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.